Business Texting. A customer calls your business, reaches voicemail, and hangs up. Thirty seconds later, they send a text and receive an answer almost immediately. That one interaction says a lot about how customer communication has changed.

Business Cybersecurity. NASA, the Federal Reserve, the Justice Department, the U.S. Senate and hundreds of other organizations all appeared in the same years-long cyber campaign. Some were scanned for weaknesses. Some faced attempted break-ins. Others had data stolen.

Co-Managed IT. Your IT manager is not falling behind because they are bad at their job. They are falling behind because one person is being asked to handle the work of an entire technology department.

VoIP for small businesses. When a customer calls your business, they are usually ready to take action. They may want to schedule an appointment, ask for a quote, or make a purchase. If that call goes unanswered or reaches a confusing phone menu, the customer may simply call someone else.

RingCentral Data Breach. RingCentral is facing scrutiny after a social engineering attack reportedly exposed personal information connected to approximately 1.6 million accounts.

Software Vulnerability. The next cyberattack on your business may not begin with a suspicious email or a stolen password. It could begin with a software update that was never installed.

Someone picks up their phone, searches for your business, and taps Call.

Data Breaches. The Cyberattack May Have Happened Months Ago. You’re Just Hearing About It Now.
On July 1, the South Carolina Department of Consumer Affairs updated its list of security breach notices once again. Among the organizations added were MCBS, LLC, Yellow Corporation, Tower Administrative Services, and AssuranceAmerica, with hundreds of thousands of South Carolina residents potentially affected.

Healthcare organizations have always carried a heavy responsibility. Patients trust them with their lives, their personal information, and some of the most private details imaginable. But today, hospitals, clinics, and medical practices face another growing challenge that has nothing to do with medicine.

The halfway point of the year is a natural time to review budgets, assess performance, and adjust business goals. Yet one area that often gets overlooked is technology. IT Audit