The Role of VoIP in Unified Communications

What happens when a global superpower exploits software flaws to infiltrate a nuclear agency? It makes one thing very clear: if they can breach federal agencies, they can breach you too. A recent cyberattack linked to Chinese state-sponsored...

Choosing the right Managed Service Provider (MSP) is a critical decision for any business. The right partner can streamline operations, improve security, and provide the technology support your team needs to grow. The wrong one? It can cost you...

The construction industry is rapidly evolving and companies that don't keep up risk falling behind. From project delays to lost documents and outdated communication methods, traditional approaches are costing contractors time and money. Enter cloud...

Scammers are stepping up their game; now they’re using a new tactic called BaitTrap to mimic trusted news sources and trick unsuspecting users. According to an investigation covered by The Hacker News, over 17,000 fake news websites have been...

Couch-Friendly Tools for Better Productivity, Call Quality, and Security We get it—you’re working from the couch. Maybe it’s your third Zoom call of the day, your dog just barked during a client presentation, and your Wi-Fi is hanging on...

Businesses can't afford to make decisions based on guesswork—especially when it comes to customer communication. Every call your business receives is packed with valuable data, and with the right tools, you can turn that data into actionable...

In late June 2025, the FBI issued a warning that the cybercriminal group Scattered Spider may be targeting the airline and transportation sectors. Known for its use of social engineering, help desk impersonation, and multi-factor authentication...

Cut Through the Jargon and Understand What These Tech Terms Really Mean Technology moves fast—and the language around it moves even faster. From AI to Zero Trust, today’s IT conversations are filled with buzzwords that can sound impressive...

Employees are constantly searching for tools and apps that help them do their jobs faster and easier. But when those tools aren’t approved or monitored by your IT team, they can introduce serious risk. This growing problem is known as Shadow...

With the cloud now powering everything from collaboration to cybersecurity, the real question isn’t whether your business should make the move—it’s how prepared you are to do it right." Whether you’re storing critical data, enabling...

Microsoft 365 (M365) is one of the most powerful productivity suites available to businesses today. From Outlook to Teams, OneDrive to SharePoint, it offers seamless communication, collaboration, and cloud storage—all under one digital roof....

If you woke up today and checked your work email, there’s a good chance at least one of your passwords is already out there—part of the largest-ever password leak in history. Yes, you read that right. Over 10 billion unique passwords have...

As your business grows and relies more heavily on technology, the efficiency of your IT support system becomes a critical factor in ensuring smooth operations. IT issues, whether big or small, can disrupt your daily activities, hinder productivity,...

Businesses rely on technology to drive productivity, streamline operations, and protect sensitive data. That’s why choosing the right IT services partner is more critical than ever. At TotalBC, we offer scalable and strategic IT service plans...

Your business is under surveillance. The lights are off, the office is closed, and the Wi-Fi hums quietly in the dark. Somewhere—miles or even continents away—a cybercriminal is preparing to launch their attack. You can’t see them,...

If your Charlotte-based business is still relying on cellular phones as your primary means of communication, you could be missing out on significant cost savings, improved reliability, and better customer service tools. VoIP (Voice over Internet...

Keeping your IT infrastructure running smoothly is critical to maintaining productivity, security, and competitive advantage. But how often should a Charlotte business review its technology setup? The answer: at least once per quarter. Whether...

Each year on June 5, businesses and individuals around the world recognize World Environment Day, an important reminder of our shared responsibility to protect the planet. For many companies, going green starts with office policies, product...

When it comes to ensuring the technology infrastructure of your business runs smoothly, two options stand out: managed IT services or hiring an internal IT manager. Both solutions have their unique benefits, but which one is the best fit for your...

As law firms in Charleston, SC continue to grow, one critical component that can make or break their success is reliable, secure, and efficient IT support. Legal professionals deal with a significant amount of sensitive data, including confidential...