TotalBC, Inc. is happy to announce the completion of the merger with Business Communications Inc. (BCI). BCI has been serving the Spartanburg/Greenville South Carolina area since 1982. Every team member of BCI will continue with TotalBC and the office will become a branch office of TotalBC. TotalBC looks forward to working with the new team and the new clients.
Hundreds of Millions of PCs Still Running Windows 10: Why Delaying the Upgrade Puts Your Business at Risk
As Microsoft moves closer to officially ending support for Windows 10, a surprising number of devices are still relying on the aging operating system. Industry analysts estimate that hundreds of millions of PCs worldwide continue to run Windows 10,...
Holiday Hours, Updated Menus, and Voicemail Greetings: A December Communications Checklist
The holiday season brings longer lines, heavier workloads, and tighter schedules, but it also brings something else many businesses overlook: communication chaos. Customers are trying to figure out who’s open, when they can get help, and whether...
"Naughty or Nice" List: The Critical Devices Your IT Team Should Review Before Christmas Break
As the holiday season rolls in and teams prepare to take well-deserved time off, business operations start to slow down. However, your technology does not take a break. Servers are still running, phone systems are still routing calls, software is...
Spreading Joy (and Not Malware): Holiday Email Safety Tips
The holidays are a time for cheerful messages, festive invites, travel confirmations, end-of-year sales, donation drives, and a whole lot of email. Unfortunately, cybercriminals know this too. In fact, the holiday season is one of the busiest times...
All I Want for Christmas Is Better Connectivity
The holiday season arrives with twinkling lights, office potlucks, gift swaps and a much-needed break from the normal hustle. Yet for many businesses, December is also the month where slow systems, dropped calls, and unstable networks become...
The Twelve Days of IT Security: A Holiday Countdown to a Safer 2026
As the holiday season kicks into full swing, it is easy for offices to slow down their routines, delay updates, or push off “small” IT tasks until January. The only issue is that cybercriminals do not take holiday breaks. They know this time of...
Out of Office, Not Out of Reach: How VoIP Keeps Your Business Running During Thanksgiving Travel
As Thanksgiving approaches, many business owners and employees look forward to a well-deserved break. It's a time to relax, reconnect with family, and reflect on the year’s accomplishments. But, completely disconnecting isn’t always an option....
Teamwork & Thanks: Building a Thankful IT Culture That Supports Your Business
In the world of technology, where uptime, cybersecurity, and efficiency are everything, it can be easy to forget the human element that drives success. Behind every secured network, updated server, and solved helpdesk ticket is a team of people....
The Rise of UCaaS: Top Telecommunication Trends to Prepare for in 2026
The way we communicate at work has changed more in the past five years than in the previous fifty. Businesses have moved beyond traditional phone systems to cloud-based collaboration tools that make remote work, virtual meetings, and real-time...
Digital Decay: Why Old Files, Accounts, and Licenses Could Be Your Next Cyber Threat
When most businesses think about cybersecurity, they focus on the obvious threats: phishing emails, ransomware, and data breaches. But there’s a quieter, often forgotten danger lurking inside many organizations: digital decay.
Digital decay...
Supporting Veteran-Owned Businesses Through Smart IT Solutions
This Veterans Day, we honor the heroes who’ve served our country and the leaders who continue to serve through business. Across the Carolinas and beyond, veteran-owned businesses are some of the most driven, disciplined, and resilient...
Building Digital Empathy: What Customer Service Looks Like in an Automated World
Technology has changed everything about the way we connect, including how businesses communicate with their customers. From chatbots to AI-driven support platforms, automation has made customer service faster and more efficient than ever before. But...
Discord’s Latest Data Breach Shows Why Vendor Cybersecurity Can’t Be an Afterthought
If you’ve spent any time on Discord chatting with friends, running a business community, or gaming, you know how massive the platform is. With over 200 million monthly users, Discord has become a hub for communication across the world. But as...
The 3 A.M. Rule: What Would Happen If Your Systems Failed While You Slept?
Picture this: it’s 3:07 a.m. in Charlotte, North Carolina. Your office lights are off. Your employees are home, fast asleep. You’re dreaming about that big client pitch tomorrow, the one that could elevate your business to the next level.
Then...
Your Customer Data is Gold. Are You Guarding It Like It Is? A Carolinas SMB’s Guide to Data Privacy
Let’s be honest: The phrase “data privacy laws” probably makes your eyes glaze over. You’re running a business, managing teams, servicing clients, and chasing growth. Adding a dense legal checklist to your to-do list feels like a...
Trick or Treat? Why Unpredictable IT Bills Are Always a Costly Trick.
It’s that spooky season when we welcome ghosts, ghouls, and a little unpredictable chaos. We love a good trick-or-treat game at the front door, but when it comes to your business finances, the last thing you want is a surprise trick hiding in your...
The Corn Maze of Compliance: Navigating SMB IT Regulations This Fall
The crisp air, the turning leaves, the pumpkin spice: it's fall! For many small to medium-sized businesses (SMBs), it’s also the season of strategic planning and, unfortunately, the potential dread of SMB IT compliance. Trying to keep up with the...
Falling Behind? 5 Signs Your Business Needs a Managed IT & VoIP Upgrade Now
The final quarter of the year, Q4, is the time for a business sprint. It’s when deals close, sales targets are hit, and the foundation for the next year is set. But imagine this: you're trying to land a major contract, and the call drops. You're...
Don’t Get Spooked: How Zero-Trust VoIP Stops Deepfake & Social Engineering Scams
The Scariest Trick of 2025 Isn’t in a Haunted House.Ghosts and goblins may come out in October, but for small and mid-sized businesses (SMBs), the scariest threat this fall isn’t on the doorstep, it’s on the phone.
Deepfake technology and...
The Great Fall Cleanup: Declutter Your IT Vendors with a Consolidated MSP Partnership
Fall is a season of change. As leaves pile up, we grab rakes to clear our yards and prepare for what’s next. Businesses should be doing the same, not just with physical clutter, but with digital and vendor clutter too.For many small and mid-sized...
