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Cyber threats in 2025 are faster, smarter, and more destructive than ever and small and mid-sized businesses in the Carolinas are prime targets. Hackers know that most SMBs don’t have enterprise-level defenses, yet they handle valuable customer,...

Field teams are the lifeblood of many small and mid-sized businesses across North and South Carolina. Whether you’re running a construction crew, dispatching technicians, managing a healthcare outreach team, or coordinating service calls, your...

Tropical Storm Erin has formed in the eastern Atlantic and is on track to become the first Atlantic hurricane of the 2025 season by Friday, August 15, with projected intensification into a major storm by the weekend of August 16–17. Erin is...

Let’s face it: IT professionals are the real-world superheroes no one sees coming. While Batman wears a cape and Iron Man has a suit, our IT team at TotalBC is armed with backup plans, cybersecurity tools, and a borderline obsessive attention to...

Let’s be honest: We’ve all heard (or maybe even said) things on a business phone call that made a customer cringe—or worse, hang up. Maybe it was a weird greeting. Maybe someone accidentally put the customer on hold for eternity. Maybe...

Let’s be honest: your password says a lot about you. Whether it’s your dog’s name, your favorite sports team, or just a bunch of random numbers you can’t even remember, you’re revealing more than you think. Your password doesn’t just...

You know who you are. You’ve got five sticky notes stuck to your monitor. One on your keyboard. A reminder scribbled on a coffee-stained napkin. Your to-do list lives somewhere between the back of a receipt and a spiral notebook you swear is on...

What happens when a global superpower exploits software flaws to infiltrate a nuclear agency? It makes one thing very clear: if they can breach federal agencies, they can breach you too. A recent cyberattack linked to Chinese state-sponsored...

Choosing the right Managed Service Provider (MSP) is a critical decision for any business. The right partner can streamline operations, improve security, and provide the technology support your team needs to grow. The wrong one? It can cost you...

The construction industry is rapidly evolving and companies that don't keep up risk falling behind. From project delays to lost documents and outdated communication methods, traditional approaches are costing contractors time and money. Enter cloud...

Scammers are stepping up their game; now they’re using a new tactic called BaitTrap to mimic trusted news sources and trick unsuspecting users. According to an investigation covered by The Hacker News, over 17,000 fake news websites have been...

Couch-Friendly Tools for Better Productivity, Call Quality, and Security We get it—you’re working from the couch. Maybe it’s your third Zoom call of the day, your dog just barked during a client presentation, and your Wi-Fi is hanging on...

Businesses can't afford to make decisions based on guesswork—especially when it comes to customer communication. Every call your business receives is packed with valuable data, and with the right tools, you can turn that data into actionable...

In late June 2025, the FBI issued a warning that the cybercriminal group Scattered Spider may be targeting the airline and transportation sectors. Known for its use of social engineering, help desk impersonation, and multi-factor authentication...

Cut Through the Jargon and Understand What These Tech Terms Really Mean Technology moves fast—and the language around it moves even faster. From AI to Zero Trust, today’s IT conversations are filled with buzzwords that can sound impressive...

Employees are constantly searching for tools and apps that help them do their jobs faster and easier. But when those tools aren’t approved or monitored by your IT team, they can introduce serious risk. This growing problem is known as Shadow...

With the cloud now powering everything from collaboration to cybersecurity, the real question isn’t whether your business should make the move—it’s how prepared you are to do it right." Whether you’re storing critical data, enabling...

Microsoft 365 (M365) is one of the most powerful productivity suites available to businesses today. From Outlook to Teams, OneDrive to SharePoint, it offers seamless communication, collaboration, and cloud storage—all under one digital roof....

If you woke up today and checked your work email, there’s a good chance at least one of your passwords is already out there—part of the largest-ever password leak in history. Yes, you read that right. Over 10 billion unique passwords have...

As your business grows and relies more heavily on technology, the efficiency of your IT support system becomes a critical factor in ensuring smooth operations. IT issues, whether big or small, can disrupt your daily activities, hinder productivity,...