Blog

As the holiday season rolls in and teams prepare to take well-deserved time off, business operations start to slow down. However, your technology does not take a break. Servers are still running, phone systems are still routing calls, software is...

The holidays are a time for cheerful messages, festive invites, travel confirmations, end-of-year sales, donation drives, and a whole lot of email. Unfortunately, cybercriminals know this too. In fact, the holiday season is one of the busiest times...

The holiday season arrives with twinkling lights, office potlucks, gift swaps and a much-needed break from the normal hustle. Yet for many businesses, December is also the month where slow systems, dropped calls, and unstable networks become...

As the holiday season kicks into full swing, it is easy for offices to slow down their routines, delay updates, or push off “small” IT tasks until January. The only issue is that cybercriminals do not take holiday breaks. They know this time of...

As Thanksgiving approaches, many business owners and employees look forward to a well-deserved break. It's a time to relax, reconnect with family, and reflect on the year’s accomplishments. But, completely disconnecting isn’t always an option....

In the world of technology, where uptime, cybersecurity, and efficiency are everything, it can be easy to forget the human element that drives success. Behind every secured network, updated server, and solved helpdesk ticket is a team of people....

The way we communicate at work has changed more in the past five years than in the previous fifty. Businesses have moved beyond traditional phone systems to cloud-based collaboration tools that make remote work, virtual meetings, and real-time...

When most businesses think about cybersecurity, they focus on the obvious threats: phishing emails, ransomware, and data breaches. But there’s a quieter, often forgotten danger lurking inside many organizations: digital decay. Digital decay...

This Veterans Day, we honor the heroes who’ve served our country and the leaders who continue to serve through business. Across the Carolinas and beyond, veteran-owned businesses are some of the most driven, disciplined, and resilient...

Technology has changed everything about the way we connect, including how businesses communicate with their customers. From chatbots to AI-driven support platforms, automation has made customer service faster and more efficient than ever before. But...

If you’ve spent any time on Discord chatting with friends, running a business community, or gaming, you know how massive the platform is. With over 200 million monthly users, Discord has become a hub for communication across the world. But as...

Picture this: it’s 3:07 a.m. in Charlotte, North Carolina. Your office lights are off. Your employees are home, fast asleep. You’re dreaming about that big client pitch tomorrow, the one that could elevate your business to the next level. Then...

Let’s be honest: The phrase “data privacy laws” probably makes your eyes glaze over. You’re running a business, managing teams, servicing clients, and chasing growth. Adding a dense legal checklist to your to-do list feels like a...

It’s that spooky season when we welcome ghosts, ghouls, and a little unpredictable chaos. We love a good trick-or-treat game at the front door, but when it comes to your business finances, the last thing you want is a surprise trick hiding in your...

The crisp air, the turning leaves, the pumpkin spice: it's fall! For many small to medium-sized businesses (SMBs), it’s also the season of strategic planning and, unfortunately, the potential dread of SMB IT compliance. Trying to keep up with the...

The final quarter of the year, Q4, is the time for a business sprint. It’s when deals close, sales targets are hit, and the foundation for the next year is set. But imagine this: you're trying to land a major contract, and the call drops. You're...

The Scariest Trick of 2025 Isn’t in a Haunted House.Ghosts and goblins may come out in October, but for small and mid-sized businesses (SMBs), the scariest threat this fall isn’t on the doorstep, it’s on the phone. Deepfake technology and...

Fall is a season of change. As leaves pile up, we grab rakes to clear our yards and prepare for what’s next. Businesses should be doing the same, not just with physical clutter, but with digital and vendor clutter too.For many small and mid-sized...

October marks more than falling leaves and pumpkin spice, it’s also National Cybersecurity Awareness Month. This annual campaign, led by CISA and the National Cybersecurity Alliance, encourages organizations to step up their cybersecurity posture....

As Q4 approaches, many small and mid-sized businesses scramble to finalize budgets, streamline operations, and prepare for the year ahead. Yet one area that often gets overlooked is the number of IT vendors you’re managing. From managed IT...