Businesses rely on technology to drive productivity, streamline operations, and protect sensitive data. That's why choosing the right IT services partner is more critical than ever. At TotalBC, we offer scalable and strategic IT service plans tailored to your business needs—whether you need partial IT support or want to fully outsource your technology operations.
Our three distinct offerings—Co-Managed IT Services, Managed IT Services, and Managed Plus IT Services—are designed to meet your business where it is and help you scale with confidence. If you're evaluating IT providers, here's how TotalBC's solutions can align with your business goals.
Co-Managed IT Services: Collaborating with Your Internal Team
Our Co-Managed IT Services plan is a flexible and cost-effective option for companies that already have an in-house IT team but need additional support, strategy, or tools to manage their technology effectively. With TotalBC as your IT partner, we become an extension of your internal team.
This plan includes key foundational services such as anti-virus protection, endpoint monitoring, system patching, and technology lifecycle planning. You'll also benefit from a dedicated Virtual CIO who helps align your technology roadmap with your business objectives.
For businesses experiencing growing pains or rapid expansion, Co-Managed IT ensures your internal team is never overwhelmed. Our team works alongside yours to handle complex IT tasks, provide advanced cybersecurity tools, and implement best practices that improve your infrastructure's reliability and resilience.
Managed IT Services: Full-Service Technology Management
If your business doesn't have internal IT staff—or you're ready to completely hand off day-to-day technology management—TotalBC's Managed IT Services plan offers a full-service solution that covers all aspects of your IT infrastructure.
From performance monitoring to proactive maintenance, our Managed IT plan includes everything in the Co-Managed tier and adds even more robust features. These include quarterly Virtual CIO meetings, security and risk analysis, DNS filtering, dark web monitoring, and disaster recovery planning. You'll also receive support with technology project management, budgeting, and forecasting—ensuring your IT environment evolves alongside your business goals.
What sets TotalBC apart in the managed IT space is our proactive approach. Rather than waiting for issues to arise, we anticipate and prevent downtime, monitor systems 24/7, and safeguard your data with best-in-class cybersecurity solutions. We provide both strategic direction and technical execution—freeing you to focus on running your business while we handle the tech.
Managed Plus IT Services: Advanced Protection and Premium Support
For businesses with high security needs, complex networks, or compliance obligations, our Managed Plus IT Services plan delivers enterprise-level protection and white-glove service. This is our most comprehensive IT services package—offering everything in the Managed plan, plus advanced cybersecurity features, strategic vendor management, and hardware support.
Managed Plus includes a dedicated client engineer and support number, giving you consistent, personalized service. Your business also benefits from access to our Security Operations Center (SOC), penetration testing, Microsoft 365 account takeover detection, and network access controls like geo-fencing and VPN setup.
Security awareness training and phishing simulation testing ensure your staff stays informed and vigilant, while license compliance tracking keeps your business audit-ready. Managed Plus also includes hardware, removing the stress of sourcing, replacing, or budgeting for new devices.
This plan is designed for organizations that can't afford downtime, data loss, or security breaches. It's the ultimate peace-of-mind solution for businesses that value continuity, compliance, and elite performance from their IT infrastructure.
Why TotalBC?
When you choose TotalBC, you're not just hiring an IT provider—you're gaining a technology partner who understands your business and tailors IT solutions that scale with you. We don't offer one-size-fits-all packages. Instead, we meet with our clients, assess their needs, and recommend the right plan—whether that's collaborative support with your internal team or a fully managed, hands-off approach.
Our proactive monitoring, responsive service, and strategic leadership ensure that your IT environment is secure, stable, and aligned with your goals. Plus, as your business grows or your needs evolve, upgrading between service levels is seamless.
From small businesses to mid-sized enterprises, TotalBC's IT services are trusted by organizations that want reliable systems, stronger security, and long-term support.
Get Started with TotalBC's IT Services Today
If you're ready to take control of your IT operations, reduce downtime, and improve cybersecurity, TotalBC is here to help. Explore our Co-Managed, Managed, and Managed Plus IT service plans, and let us guide you to the perfect fit for your business.
Call us today at 866-673-8682 or visit www.totalbc.com to schedule your FREE network assessment. Let's build a stronger, smarter, and more secure IT foundation—together.
