Technology has changed everything about the way we connect, including how businesses communicate with their customers. From chatbots to AI-driven support platforms, automation has made customer service faster and more efficient than ever before. But...
If you’ve spent any time on Discord chatting with friends, running a business community, or gaming, you know how massive the platform is. With over 200 million monthly users, Discord has become a hub for communication across the world. But as...
Picture this: it’s 3:07 a.m. in Charlotte, North Carolina. Your office lights are off. Your employees are home, fast asleep. You’re dreaming about that big client pitch tomorrow, the one that could elevate your business to the next level.
Then...
Let’s be honest: The phrase “data privacy laws” probably makes your eyes glaze over. You’re running a business, managing teams, servicing clients, and chasing growth. Adding a dense legal checklist to your to-do list feels like a...
It’s that spooky season when we welcome ghosts, ghouls, and a little unpredictable chaos. We love a good trick-or-treat game at the front door, but when it comes to your business finances, the last thing you want is a surprise trick hiding in your...
The crisp air, the turning leaves, the pumpkin spice: it's fall! For many small to medium-sized businesses (SMBs), it’s also the season of strategic planning and, unfortunately, the potential dread of SMB IT compliance. Trying to keep up with the...
The final quarter of the year, Q4, is the time for a business sprint. It’s when deals close, sales targets are hit, and the foundation for the next year is set. But imagine this: you're trying to land a major contract, and the call drops. You're...
The Scariest Trick of 2025 Isn’t in a Haunted House.Ghosts and goblins may come out in October, but for small and mid-sized businesses (SMBs), the scariest threat this fall isn’t on the doorstep, it’s on the phone.
Deepfake technology and...
Fall is a season of change. As leaves pile up, we grab rakes to clear our yards and prepare for what’s next. Businesses should be doing the same, not just with physical clutter, but with digital and vendor clutter too.For many small and mid-sized...
October marks more than falling leaves and pumpkin spice, it’s also National Cybersecurity Awareness Month. This annual campaign, led by CISA and the National Cybersecurity Alliance, encourages organizations to step up their cybersecurity posture....
As Q4 approaches, many small and mid-sized businesses scramble to finalize budgets, streamline operations, and prepare for the year ahead. Yet one area that often gets overlooked is the number of IT vendors you’re managing. From managed IT...
Every October, we’re reminded of the resilience, courage, and strength of those impacted by breast cancer and of the countless nonprofits working tirelessly to raise awareness, fund research, and support patients and families. These organizations...
As the first crisp breeze of fall rolls in and the leaves begin to change, it’s a perfect reminder that some things in business should change, too. Just like nature refreshes itself each season, your IT security policies, compliance measures, and...
There’s something magical about fall. The leaves turn brilliant shades of orange and red, sweaters make their way out of closets, and families flock to pumpkin patches to celebrate the season. Just like farmers tend their crops, business owners...
Over 4.4 million Americans had their sensitive personal data exposed in a massive cybersecurity breach targeting TransUnion. A breach that stemmed not from a ransomware strain or direct hack of the credit bureau, but from vulnerabilities in...
Every office has its champions. Some employees are star performers, others are team players, and a few are… let’s just say, “coasting.” But did you know your office tech tools fall into the same categories?
If the workplace was hosting its...
Stop Waiting for Disaster to Strike
For too many businesses, IT support is treated like calling the fire department. You wait until something breaks, then scramble to fix it. A server crashes, a system locks up, or worse, a cybercriminal breaches...
When states fall victim to cyberattacks, the ripples are felt far and wide. Nevada recently shut down numerous state offices, websites, and phone lines following a sophisticated ransomware attack, reminding everyone, from government agencies to...
Hurricanes. Flooding. Power outages. Cyberattacks.
If you run a business in the Carolinas, you already know that our beautiful region comes with its share of risks. But what many small and mid-sized business owners underestimate is how quickly a...
Your business network is the lifeline connecting your team, customers, and data. Unfortunately, it’s also a prime target for cybercriminals. While a professional network security audit is the gold standard for identifying weaknesses, there’s a...
