TotalBC, Inc. is happy to announce the completion of the merger with Business Communications Inc. (BCI). BCI has been serving the Spartanburg/Greenville South Carolina area since 1982. Every team member of BCI will continue with TotalBC and the office will become a branch office of TotalBC. TotalBC looks forward to working with the new team and the new clients.
Falling Behind? 5 Signs Your Business Needs a Managed IT & VoIP Upgrade Now
The final quarter of the year, Q4, is the time for a business sprint. It’s when deals close, sales targets are hit, and the foundation for the next year is set. But imagine this: you're trying to land a major contract, and the call drops. You're...
Don’t Get Spooked: How Zero-Trust VoIP Stops Deepfake & Social Engineering Scams
The Scariest Trick of 2025 Isn’t in a Haunted House.Ghosts and goblins may come out in October, but for small and mid-sized businesses (SMBs), the scariest threat this fall isn’t on the doorstep, it’s on the phone.
Deepfake technology and...
The Great Fall Cleanup: Declutter Your IT Vendors with a Consolidated MSP Partnership
Fall is a season of change. As leaves pile up, we grab rakes to clear our yards and prepare for what’s next. Businesses should be doing the same, not just with physical clutter, but with digital and vendor clutter too.For many small and mid-sized...
October Is Cybersecurity Awareness Month: How Small Businesses Can Stay Protected
October marks more than falling leaves and pumpkin spice, it’s also National Cybersecurity Awareness Month. This annual campaign, led by CISA and the National Cybersecurity Alliance, encourages organizations to step up their cybersecurity posture....
3 Reasons to Consolidate IT Vendors Before Q4 and How TotalBC Helps
As Q4 approaches, many small and mid-sized businesses scramble to finalize budgets, streamline operations, and prepare for the year ahead. Yet one area that often gets overlooked is the number of IT vendors you’re managing. From managed IT...
Secure, Supported, Strong: Technology’s Role in Nonprofits Fighting Breast Cancer
Every October, we’re reminded of the resilience, courage, and strength of those impacted by breast cancer and of the countless nonprofits working tirelessly to raise awareness, fund research, and support patients and families. These organizations...
Leaves Change, and So Should Your IT Policies
As the first crisp breeze of fall rolls in and the leaves begin to change, it’s a perfect reminder that some things in business should change, too. Just like nature refreshes itself each season, your IT security policies, compliance measures, and...
From Pumpkin Patches to System Patches: Fall Into Stronger IT Security
There’s something magical about fall. The leaves turn brilliant shades of orange and red, sweaters make their way out of closets, and families flock to pumpkin patches to celebrate the season. Just like farmers tend their crops, business owners...
TransUnion Breach: 4.4 Million Americans Affected
Over 4.4 million Americans had their sensitive personal data exposed in a massive cybersecurity breach targeting TransUnion. A breach that stemmed not from a ransomware strain or direct hack of the credit bureau, but from vulnerabilities in...
The Office Olympics: Which Tech Tools Win the Gold?
Every office has its champions. Some employees are star performers, others are team players, and a few are… let’s just say, “coasting.” But did you know your office tech tools fall into the same categories?
If the workplace was hosting its...
Proactive IT Support: Your Best Defense Against Disaster
Stop Waiting for Disaster to Strike
For too many businesses, IT support is treated like calling the fire department. You wait until something breaks, then scramble to fix it. A server crashes, a system locks up, or worse, a cybercriminal breaches...
When Governments Go Dark: Why Your Business Can’t Afford to Wait on Cybersecurity
When states fall victim to cyberattacks, the ripples are felt far and wide. Nevada recently shut down numerous state offices, websites, and phone lines following a sophisticated ransomware attack, reminding everyone, from government agencies to...
Disaster Recovery Planning: Why a Carolinas Business Can’t Afford to Skip It
Hurricanes. Flooding. Power outages. Cyberattacks.
If you run a business in the Carolinas, you already know that our beautiful region comes with its share of risks. But what many small and mid-sized business owners underestimate is how quickly a...
Security Audit DIY: 10 Quick Checks Every SMB Can Do This Afternoon
Your business network is the lifeline connecting your team, customers, and data. Unfortunately, it’s also a prime target for cybercriminals. While a professional network security audit is the gold standard for identifying weaknesses, there’s a...
Tech Stack Checklist: What Every Growing Company Needs
Reaching your goals in annual revenue is a huge milestone for any small or mid-sized business. It’s proof your idea works, your market trusts you, and your team is delivering. But it’s also the point where “making do” with outdated...
Cybersecurity in 2025: Emerging Threats SMBs in the Carolinas Should Watch
Cyber threats in 2025 are faster, smarter, and more destructive than ever and small and mid-sized businesses in the Carolinas are prime targets. Hackers know that most SMBs don’t have enterprise-level defenses, yet they handle valuable customer,...
Tech for Field Teams: Mobile Access and Secure Connectivity for On-the-Go Workflows
Field teams are the lifeblood of many small and mid-sized businesses across North and South Carolina. Whether you’re running a construction crew, dispatching technicians, managing a healthcare outreach team, or coordinating service calls, your...
Tropical Storm Erin: A Warning for Businesses in the Carolinas
Tropical Storm Erin has formed in the eastern Atlantic and is on track to become the first Atlantic hurricane of the 2025 season by Friday, August 15, with projected intensification into a major storm by the weekend of August 16–17. Erin is...
5 Times IT Saved the Day (That You Never Noticed)
Let’s face it: IT professionals are the real-world superheroes no one sees coming. While Batman wears a cape and Iron Man has a suit, our IT team at TotalBC is armed with backup plans, cybersecurity tools, and a borderline obsessive attention to...
Say This, Not That: A Lighthearted Guide to Improving Customer Calls (With Help From CallNet)
Let’s be honest: We’ve all heard (or maybe even said) things on a business phone call that made a customer cringe—or worse, hang up. Maybe it was a weird greeting. Maybe someone accidentally put the customer on hold for eternity. Maybe...
