TotalBC, Inc. is happy to announce the completion of the merger with Business Communications Inc. (BCI). BCI has been serving the Spartanburg/Greenville South Carolina area since 1982. Every team member of BCI will continue with TotalBC and the office will become a branch office of TotalBC. TotalBC looks forward to working with the new team and the new clients.
The Office Olympics: Which Tech Tools Win the Gold?
Every office has its champions. Some employees are star performers, others are team players, and a few are… let’s just say, “coasting.” But did you know your office tech tools fall into the same categories?
If the workplace was hosting its...
Proactive IT Support: Your Best Defense Against Disaster
Stop Waiting for Disaster to Strike
For too many businesses, IT support is treated like calling the fire department. You wait until something breaks, then scramble to fix it. A server crashes, a system locks up, or worse, a cybercriminal breaches...
When Governments Go Dark: Why Your Business Can’t Afford to Wait on Cybersecurity
When states fall victim to cyberattacks, the ripples are felt far and wide. Nevada recently shut down numerous state offices, websites, and phone lines following a sophisticated ransomware attack, reminding everyone, from government agencies to...
Disaster Recovery Planning: Why a Carolinas Business Can’t Afford to Skip It
Hurricanes. Flooding. Power outages. Cyberattacks.
If you run a business in the Carolinas, you already know that our beautiful region comes with its share of risks. But what many small and mid-sized business owners underestimate is how quickly a...
Security Audit DIY: 10 Quick Checks Every SMB Can Do This Afternoon
Your business network is the lifeline connecting your team, customers, and data. Unfortunately, it’s also a prime target for cybercriminals. While a professional network security audit is the gold standard for identifying weaknesses, there’s a...
Tech Stack Checklist: What Every Growing Company Needs
Reaching your goals in annual revenue is a huge milestone for any small or mid-sized business. It’s proof your idea works, your market trusts you, and your team is delivering. But it’s also the point where “making do” with outdated...
Cybersecurity in 2025: Emerging Threats SMBs in the Carolinas Should Watch
Cyber threats in 2025 are faster, smarter, and more destructive than ever and small and mid-sized businesses in the Carolinas are prime targets. Hackers know that most SMBs don’t have enterprise-level defenses, yet they handle valuable customer,...
Tech for Field Teams: Mobile Access and Secure Connectivity for On-the-Go Workflows
Field teams are the lifeblood of many small and mid-sized businesses across North and South Carolina. Whether you’re running a construction crew, dispatching technicians, managing a healthcare outreach team, or coordinating service calls, your...
Tropical Storm Erin: A Warning for Businesses in the Carolinas
Tropical Storm Erin has formed in the eastern Atlantic and is on track to become the first Atlantic hurricane of the 2025 season by Friday, August 15, with projected intensification into a major storm by the weekend of August 16–17. Erin is...
5 Times IT Saved the Day (That You Never Noticed)
Let’s face it: IT professionals are the real-world superheroes no one sees coming. While Batman wears a cape and Iron Man has a suit, our IT team at TotalBC is armed with backup plans, cybersecurity tools, and a borderline obsessive attention to...
Say This, Not That: A Lighthearted Guide to Improving Customer Calls (With Help From CallNet)
Let’s be honest: We’ve all heard (or maybe even said) things on a business phone call that made a customer cringe—or worse, hang up. Maybe it was a weird greeting. Maybe someone accidentally put the customer on hold for eternity. Maybe...
What Your Password Says About You (And Why Hackers Love That)
Let’s be honest: your password says a lot about you.
Whether it’s your dog’s name, your favorite sports team, or just a bunch of random numbers you can’t even remember, you’re revealing more than you think. Your password doesn’t just...
From Paper Chaos to Digital Calm: How OneNote Can Save Your Brain
You know who you are.
You’ve got five sticky notes stuck to your monitor. One on your keyboard. A reminder scribbled on a coffee-stained napkin. Your to-do list lives somewhere between the back of a receipt and a spiral notebook you swear is on...
The SharePoint Breach That Shook National Security—Is Your Business Next?
What happens when a global superpower exploits software flaws to infiltrate a nuclear agency? It makes one thing very clear: if they can breach federal agencies, they can breach you too.
A recent cyberattack linked to Chinese state-sponsored...
The MSP Checklist: 12 Questions to Ask Before Signing a Contract
Choosing the right Managed Service Provider (MSP) is a critical decision for any business. The right partner can streamline operations, improve security, and provide the technology support your team needs to grow. The wrong one? It can cost you...
Construction Companies and the Cloud: How TotalBC Can Help
The construction industry is rapidly evolving and companies that don't keep up risk falling behind. From project delays to lost documents and outdated communication methods, traditional approaches are costing contractors time and money. Enter cloud...
Scam Alert: Thousands of Fake “News” Sites Are Stealing Your Trust and Can Cost You Big
Scammers are stepping up their game; now they’re using a new tactic called BaitTrap to mimic trusted news sources and trick unsuspecting users. According to an investigation covered by The Hacker News, over 17,000 fake news websites have been...
Remote Work Lounge: 3 Tech Upgrades for the Casual Home Office
Couch-Friendly Tools for Better Productivity, Call Quality, and Security
We get it—you’re working from the couch. Maybe it’s your third Zoom call of the day, your dog just barked during a client presentation, and your Wi-Fi is hanging on...
Advanced Call Analytics in CallNet: Boosting Sales and Service
Businesses can't afford to make decisions based on guesswork—especially when it comes to customer communication. Every call your business receives is packed with valuable data, and with the right tools, you can turn that data into actionable...
Airline Cyberattacks Reveal a Larger Threat—And SMBs Are in the Crosshairs
In late June 2025, the FBI issued a warning that the cybercriminal group Scattered Spider may be targeting the airline and transportation sectors. Known for its use of social engineering, help desk impersonation, and multi-factor authentication...
